khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 3811334676
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive an OTP after a reasonable time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without problems. This should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for the money earned through gaming activities. Bonus amounts cannot be withdrawn, only the earnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This step is essential to ensure a smooth and secure experience. Please ensure all necessary information is accurately filled and saved to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, some users may experience delayed payments, which can cause an additional wait time of up to 24 hours. This delay can extend the overall process, but the app's core services remain efficient and stable.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn. This means you can access your winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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